Testimonials - Gem Classics

About 50 years ago, I inherited my Fathers’ ring. It was Gold and mounted a 1/2 X 3/4 black onyx stone with a .23 Diamond in the center. Unfortunately, over the years, the Onyx cracked, then cracked a second time. When I managed to crack it again, I took it off and began looking for a jeweler that could restore it. Taking it to the best jewelry store in our small town; they found a stone that would fit, however after cracking new stones while attempting to bevel and enlarge the mounting hole for the diamond, they called and said I would need to look in the metroplex for a gem cutter. Finding GEM CLASSICS online, we drove the 85 miles to meet with them. While speaking with Gabe, Becky called out from the back that she had already found the stone and got it ordered. Impressed with the family, Becky, Gabe and his fiancee, we left the ring with them. Shortly, I received a text that it was done, so we made the drive up. Unbelievably, the ring looked like it was brand new! Absolutely perfect restoration. Gabe also buffed out some rough spots, rounded an edge and buffed it to a brand new sheen! Best money I’ve spent in a while! Gotta tell you, these days it is hard to find a real live craftsman. If you need jewelry work done, Gabe is your guy!

M. Adams

I’ll start by saying Gabe is one of the coolest people I’ve ever met and he is a true professional. I like that it has been a family owned company for nearly a century, and you get that feeling when you work with them. I took my wife’s ring to get cleaned, and the best possible deal they have costs around $70 and it was worth every penny. The ring was a mirror image of when I picked it up for the first time – I was surprised that it could look so nice!

R. Stovall

Gem classics worked with me to convert my mother’s ring into a wonderful set of diamond earrings for my daughter, and with the two smaller diamonds I now own a beautiful custom made ring for myself. So reasonably priced, and outstanding customer service. I felt very comfortable leaving my mom’s ring with them, and I am VERY pleased with the products they produced. Thank you for keeping integrity in business, I will be back again!

S. Simpson

I was in Addison and needed some new pieces. When I entered I didn’t find anything on that day but when Gabe and his wife told me they customize rings… I knew I had some pieces that needed better diamond quality. Returned and they took care of the piece and me. Showed me the diamond before doing the modifications. Let’s just say my artwork took an upgrade. The family is great and I endorse family owned and run businesses.

F. Garcia

A wonderful family owned store! We needed to have my engagement ring resized and the store owner and his wife, very kind people, took care of it right away! Only took them a day to have it done and my ring came back polished and fit perfectly. A very smooth and painless experience with excellent customer service. We will definitely be back in a few months to pick out our wedding bands!

C. Folsom

MatthewLikesPizza

Awesome customer service and cute doggy

Amy E.

We went here for the first time today. Gabe helped me with a bracelet I had previously purchased elsewhere. Ended up purchasing 2 watches while we were there. Great customer service…and meeting Rose was a bonus. Nice to have a family business in the neighborhood. We’ll definitely be back.

Adrienne Fabrow

By far the best jewelry shop. They take pride in their craftsmanship and take the time to make sure you get exactly what you envision. I am so happy with my engagement ring. Becky and her son Gabriel took the time to show us different stones and settings and the turn around for a special order ring was so quick. 5 stars!

Cameron

I came to them to make a custom engagement ring, with very detailed specifications, but had never made or owned jewelry before myself. One of the owners (and jewelers) worked with me very closely to combine and refine the ideas I had for the ring. They were extremely informative and personable throughout the whole process. In the end he and his team delivered the perfect ring and the attention to detail and execution was perfect. They also included free life time cleaning and stone tightening. This is the only jewelry store I will recommend to anyone I know.

Autumn King

Went in to resize my engagement ring but was recommended adding little “speed bumps” in my band instead to prevent the stone moving. The ring turned out perfect, the staff was nothing short of amazing through the whole process, and the owner offered me free cleaning of the ring for life! This is the place to go. Personable and high quality service. I am forever coming here!

Sarah Russell

Gem Classics is by far the best jeweler in DFW. The quality of their product and craftsmanship is superior to any other local jeweler. Becky, Gabe and Ryan are extremely knowledgeable and make the buying process fun, not stressful. They are a family run business and they treat us like family as well.

Donna Long

Reasonable prices, good value for the quality.

Matt Sowards

Brought my wife's wedding band for them to replicate for an anniversary band. Did an outstanding job and with a great turn around time. Will definitely be back in the future.

Aaron Catlin

Best customer service! Family owned store.

Dante Lamas

Excellent, and fast service.